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how_can_i_view_seller_portal_on_a_mac [2014/06/26 01:12] (current)
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 +===== How can I view seller portal on a Mac? =====
 +
 +To access seller portal with a Mac. 
 +  ​
 +1.  Please make sure the following requirement is met: 
 +  a.  Macintosh OS 10.5.7+ ​
 +  b.  Please only use Firefox 3.6+ or Safari 4+. Please do not use either IE or Chrome. ​
 +  ​
 +2.  If above requirements were met, please make sure the latest Silverlight is installed. ​ For more information,​ please visit: [[http://​www.microsoft.com/​getsilverlight/​Get-Started/​Install/​Default.aspx ]]
 +
 +3.  If still not able to access then the issue is with existing Silverlight. Remove the existing Silverlight (at  your own risk): ​
 +  Open the Finder: ​
 +  HD>​Library>​Internet Plugins folder: move to the trash Silverlight.plugin ​
 +  HD>​Library>​Applications Support>​Microsoft:​ move the Silverlight folder to the trash. ​
 +  Also, check in Your User Account>​Library>​(same end locations as above). ​
 +  Then restart Safari. ​
 +4.  Once the removal is completed, repeat step 2 then try again. The problem should be solved.  ​
 +
 +
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