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item_creation_update

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item_creation_update [2014/07/02 01:11] (current)
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 +==== Item Creation/​Update ====
 +
 +
 +^     Error Code        ^      Error Message ​             ^            Description ​     ^ Resolution^
 +|D11B00001 ​ | **[[SellerPartNumber [{0}] is missing value for [{1}] field(s).]]** | The specified field(s) are required when an item is being grouped with another item. | To resolve, provide an acceptable value for the required group-by property field. A list of acceptable values can be found in the MS Excel Datafeed Template for the related subcategory. To add new values to the list, submit a request to [[mktp.content@newegg.com]]. |
 +|D11G00001 | **[[Action Type Error [{0}] ]]** | An invalid value was provided for the field "​Action"​. The Action field only accepts pre-defined values. | To resolve, enter one of the following acceptable values. For more information about each value, please refer to our integration guide at [[https://​sellerportal.newegg.com/​Guideline/​Integration_Guide.pdf]].- Create Item - Update Item - Update Item Price and Inventory - Update/​Append Image - Replace Image|
 +|D11B00004 | **[[An item with the same manufacturer and manufacturer part number already exists in our system with a different UPC [{0}]. Please review and update the item you are trying to create.[DC0004] ]]** | The item you're trying to create already exist in our database with a different UPC than the UPC you are providing. Since our system found a matching item with the same Manufacturer and manufacturer part # | To resolve, double check the item's Manufacturer,​ Manufacturer Part #/ISBN, and UPC are accurate on your end. If you have confirmed the information you're submitting is correct then send an email to [[mktp.content@newegg.com]] to review the item that exist in our database for quality assurance.|
 +|D11E00001 |**Can not check '​Prop65'​ and 'Prop 65 - Motherboard'​ at the same time** | Industry standards do not allow a product to be both '​Prop65'​ and 'Prop 65 - Motherboard'​. | To resolve, review your item and set it as either '​Prop65'​ OR '​Prop65 - Motherboard'​. The item cannot be both.|
 +|D11B00005 | **Item cannot be created because the Related Seller Partnumber: [{0}] cannot be found.** ​ | You cannot group your item to the Related item specified in the error because it does not exist. | To resolve, create the related/​parent item first. Please note that our grouping concept requires all item within the group (including the parent item) to be real items NOT virtual items or "​place-holders"​. Please refer to [[https://​sellerportal.newegg.com/​Guideline/​Integration_Guide.pdf]].|
 +|D11B00008 |**Item with the same UPC [{0}] already exists in our system with a different manufacturer part #:
 +[{1}].Please review and update the item you are trying to create.[DC0011]** | The UPC you provided for the item you're trying to create already exist in our database with a different manufacturer part #. For your reference the error includes the mfr part# that is currently set for the specified UPC number. |To resolve, double check the item's Manufacturer,​ Manufacturer Part #/ISBN, and UPC are accurate on your end. If you have confirmed the information you're submitting is correct then send an email to [[mktp.content@newegg.com]] to review the item that exist in our database for quality assurance.|
 +|D11B00011 |**Item with the same UPC [{0}] already exists in our system with a different manufacturer:​ [{1}].Please review and update the item you are trying to create.[DC0012]** | The UPC you provided for the item you're trying to create already exist in our database with a different manufacturer. For your reference the error includes the manufacturer that is currently set for the specified UPC number.| ::: |
 +|D11B00014 | **Manufacturer does not exist! Request to create manufacturer has been submitted.** | The manufacturer name used does not exist in our list of acceptable manufacturers. All manufacturer names must be pre-approved before any items may be created under them. | Submit a manufacturer request via Seller Portal at "​Manage Items>​Manufacturer>​[Manufacturer Request]"​. For detailed instructions,​ please refer to section 14 in our integration guide: [[https://​sellerportal.newegg.com/​Guideline/​Integration_Guide.pdf]].|
 +|D11C00001 | **MSRP must be greater than Selling Price** |The item's selling price cannot be greater than the Manufacturer Suggested Retail Price (MSRP).| To resolve this error, set the item's selling price equal to or less than the MSRP. |
 +|D11G00006 | **Only simple HTML tags without any inline attributes are allowed in Product Descriptions. The following HTML tags are allowed: &​lt;​ol&​gt;,&​lt;​ul&​gt;,​ &​lt;​li&​gt;,&​lt;​br&​gt;,​ &​lt;​p&​gt;,​ &​lt;​b&​gt;,​ &​lt;​i&​gt;,​
 +&​lt;​u&​gt;,​ &​lt;​em&​gt;,​ &​lt;​strong&​gt;,​ &​lt;​sub&​gt;​** | This error is normally thrown when the item's description contains an HTML tag other than the tags allowed; the HTML within the description is not well-formed (each open tag needs a corresponding closing tag); or character that is reserved for HTML. | To resolve, remove any html tags that are not allowed. Refer to the error description for a list of allowed HTML tags or our quick start integration guide. Be sure each HTML tag has a corresponding closing tag. Replace or remove any characters that are reserved for HTML (i.e. '>'​ or '<'​ could be replaced with '&​gt;'​ or '&​lt;'​ respectively).|
 +|D11B00009 | **Please provide either the Manufacturer Part Number or the UPC Code for this item. One of these two fields is required for each item.** | An item cannot be created with both the Manufacturer Part Number/ISBN AND UPC fields blank. | To resolve, provide a value for either the manufacturer part#/ISBN or UPC field. Both are recommended if available.|
 +|D11A00001 |**Subcategory:​ [{0}] ({1}) is not available for your store. Item creation failed. Please contact your Newegg Marketplace representative for assistance.** |There are some categories that are currently closed to Newegg Marketplace sellers or restricted by default. Special permission must be granted in order to list items under a restricted category. |To resolve, contact your Newegg Marketplace representative or category manager by email. If unknown, send an email to [[datafeeds@newegg.com]] and a team member will put you in contact with the appropriate person.|
 +|D11B00012 | **UPC starts with 41,43 or 46 is reserved by Newegg for NPC code (Newegg Product Code). Please use real UPC code or assign one NPC code.** | Industry standards reserves UPC numbers that begin with the number 4 for local use (store/​warehouse) only. Newegg reserves only 41, 43 or 46. | To resolve, please provide a valid UPC number. If the item does not have a valid UPC assigned, please refrain from using your internal UPC number instead leave the field blank.|
 +|D11F00001 | **The subcategory property field(s) does not allow HTML.** |Only simple text is allowed for all property fields. HTML is only allowed in the product description. | To resolve, review the item's property field(s) specified in the error (i.e. MENSSHIRTSTYPE) and remove all HTML. |
  

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